e-Membership FAQ
This FAQ page explains the process for signing up for the MI-AMTE e-Membership system and provides answers to frequently asked questions.
About e-Memberships
In early January 2024, MI-AMTE launched a new e-Membership system that gave members a way to manage their own membership (via their Account), and it provided a way for MI-AMTE to share Members Only❖ content like webinar recordings, CAC conference slides and handouts, SIG pages, election information, and more.
Q) How do I sign up for an e-Membership?
Visit our e-Membership sign-up page to sign up or view pricing details, instructions, and the graduate student discount code.
Q) What are the benefits of the e-Membership system?
The e-Membership system provides access to the Members Only❖ section of the website, where we post links to webinars, recordings, and other protected content like ballots and SIG pages. Throughout the site, this symbol (❖) indicates a link to member-only content.
By logging into their Account, members can check their membership status and renewal date, cancel or resume their membership, view their purchase history, and manage their Profile (name, email address, password, and saved payment methods).
Q) When do memberships expire?
Your e-Membership runs for one calendar year from the date of purchase and will auto-renew unless you cancel. Cancelling really only disables auto-renewal, so your member benefits will continue through the end of your subscription period. (»What happens if I cancel my e-Membership subscription?)
You can also contact us to »fully deactivate your membership.
Q) Do memberships auto-renew?
By default, e-Memberships automatically renew using the credit card you provide. See the next item if that’s a concern for you. A warning email is sent to the address on file about one week before the renewal date.
Q) I prefer not to have my membership auto-renew. Can I disable it?
To disable auto-renewal, simply login and cancel your subscription (Account > Subscription). You can do so at any time! You will retain access to the Member Area❖ and other member benefits through the end of your original subscription period, but your membership will not auto-renew on your expiration date. (»What happens if I cancel my e-Membership subscription?).
Q) I changed my mind: how do I resubscribe?
If your expiration date has not yet passed, simply go to (Account > Subscription) to reactivate your subscription. Your subscription will renew on your original renewal date and your membership will continue uninterrupted. Otherwise, see the next item.
Q) My membership expired, how do I resubscribe?
If your expiration date has passed, you’ll need to use the e-Membership sign-up page to purchase a new membership.
Q) My preferred email address has changed, where can I update it?
You can update your email address, password, and other details by logging into your account and accessing your Profile. The new email address must not be already associated with an existing Account or Customer Profile at miamte.org. (»Does it matter what email account I use?).
Q) I have a student e-Membership. What should I do when I'm no longer a student?
Student accounts are created when you use a special discount code to sign-up for an e-Membership. These codes provide a 50% discount on the initial purchase and all subsequent renewals. The only way to stop applying the discount is to cancel the e-Membership*.
The method you should use to cancel depends on whether you wish to continue as a regular member:
If you do NOT wish to continue as a regular MI-AMTE member: Simply cancel your e-Membership subscription (Account > Subscription). Your membership will expire on your renewal date.
If you want to continue as a REGULAR (non-student) member: If your student e-Membership’s expiration date has not passed, you will NOT be able to purchase a regular membership on your own, even if you cancel your e-Membership subscription. Instead, you will need contact MI-AMTE (michiganamte@gmail.com) and ask that we manually »deactivate your membership. Once that’s done, you will be able to use the sign-up page to purchase a regular e-Membership. We may also be able to provide you with a one-time use prorated discount code to cover any months remaining on your old student membership.
*MI-AMTE reserves the right to periodically review student e-Memberships and cancel those that no longer meet the requirements.
Q) What’s the difference between a Customer Profile, Account, Membership, etc.?
A Customer Profile is created the first time you make a purchase through the MI-AMTE Store. Order information can be accessed by using the link in your confirmation email or by providing the email address and confirmation code. This is particularly useful if you did not opt to create a Customer Account at checkout.
A Customer Account is created if opt-in to create one at checkout, and also any time you purchase an e-Membership or sign up for our mailing list. Your username is the email address you provided. (»How do I know if I have a Customer Account?). A Customer Account provides access to your full purchase history at miamte.org, and once created, it remains active even your e-Membership subscription expires. Note: If you do not originally opt to create a Customer Account when you check-out, it is possible to do so later by returning to the link in your confirmation email (contact us if you need us to resend it).
An e-Membership is technically a subscription to our Member Area❖ content, and it is synonymous with being a MI-AMTE member. By logging into their Account, members can check their membership status and renewal date, cancel or resume their membership, view their purchase history, and manage their Profile (name, email address, password, and saved payment methods). e-Membership subscriptions automatically renew on the renewal date (typically one year from the date of purchase). A credit card is required to purchase an e-Membership. (»What happens if I cancel my e-Membership subscription?)
The MI-AMTE Member Content (subscription) is the internal name for the e-Membership when viewed in the Customer Account.
Q) How do I know if I have an existing Customer Account?
To find out if you have an existing Customer Account, you’ll first need to identify the email account you may have used at miamte.org in the past. (»Does it matter what email account I use when I sign up for an e-Membership?).
Begin by searching your email account for an order confirmation email or account verification email from MI-AMTE. The sender of these messages will either be “<no-reply@squarespace.info>” or “<michiganamte@gmail.com>”, depending on how recently the email was sent.
If you find an account verification message, it means you had a Customer Account at one time, whereas finding an order confirmation email means you have a Customer Profile, but not necessarily a Customer Account. (»What’s the difference between a Customer Profile, Customer Account, Etc.?).
Once you identify the email account you’ve used at miamte.org in the past, you can navigate to https://www.miamte.org/account/login to either sign in, reset your password, or create an account. Note: If you initiate a password reset but there is no Customer Account linked to that email, you will not receive a password reset email message.
Q) Does it matter what email account I use?
Yes! If you have ever made a purchase or subscribed to a mailing list at miamte.org, you already have a Customer Profile with us. If you later use a different email address, a separate Profile is created. There is no way to merge Customer Profiles or Accounts that are created with different email addresses. (»What’s the difference between a Customer Profile, Customer Account, Etc.?)
If you are uncertain which email address you have used used before, please contact us! We can resend your confirmation email, which you can use to create or access your Customer Account and manage your Order History). »How do I know if I have an existing Customer Account?
Q) What happens if I cancel my e-Membership subscription?
Canceling the e-Membership from your Account simply stops the auto-renewal process. You are still considered a MI-AMTE member until your expiration date, except under circumstances like those described in Bylaws I.3: Disqualification, or you request that we »fully deactivate your MI-AMTE membership.
In most cases, canceling your e-Membership does not refund the cost of any time remaining on your membership. Your customer profile and account will remain active so you can review past purchases and subscriptions.
Q) How can I fully deactivate my MI-AMTE membership?
If you want to fully deactivate your MI-AMTE membership, please contact MI-AMTE (michiganamte@gmail.com) and request that the webmaster remove the “MI-AMTE e-Membership” item from your Customer Profile. Please allow 2-3 business days for the webmaster to complete this action. Your customer profile and account will remain active so you can review past purchases and subscriptions.
Warning: If we deactivate your membership in this way, you will immediately lose access to the Member Area❖ and other MI-AMTE member benefits. You will no longer be considered a MI-AMTE member. If instead you only wish to disable auto-renewal, you can do that yourself: »How do I disable auto-renewal?
Ready to Sign Up?
You can sign up for an e-Membership through our e-Membership sign-up page.
Not sure yet?
Check out the Benefits of Membership, or visit our Events, Conferences, and About Us pages to learn more about the MI-AMTE organization.